Customer Service

Customer service and the quality of our work sets Bimac apart from other companies. We make every effort to meet the unique needs of each individual client, and will respond quickly to any issue at any stage of the project. We also offer after-sale support. The size of Bimac’s facility, 35,000 square feet, allows us to handle medium and much larger-run jobs, while the relative size of our workforce means each team member is personally invested in your success. Our specialists offer one-on-one customer service, an initiative encouraged by our CEO, Mr. Roberto Santos, who makes himself available to get to know the clients and personally supervise their projects.

To bring a project to Bimac, email us with an attachment, description and drawing of the casting you need. We will respond to your request within 24 hours. We will follow up your email with a phone meeting, and make any recommendations needed to complete the job to your satisfaction.

Customer Service

Have a question for us? Contact us.